Two smiling Friendly's Ice Cream Scoopers
Cook (Franchise)

Cook (Franchise)
in Doylestown, PA

Job Description

FOOD QUALITY EXPERT/CAPTAIN  MISSION

To deliver high quality, tasty, hot food, fast, to every guest.
 
ESSENTIAL FUNCTIONS

  • Maintain a clean, neat, safe, food handling environment.
  • Maintain a constant state of urgency.
  • Deliver high quality, tasty, hot food to every guest.
  • E the final quality control checkpoint-be proud of everything.
  • Be considerate of special requests and their importance.
  • Always consider eye appeal as well as taste and temperature.
  • Be a quality maniac! Make sure food arrives at the table at peak quality.
  • Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction.
  • Make products as fast as possible, with precision and fantastic eye appearance. 
  • Expedite orders from the window to the dining room.  Find runners or run yourself!
  • Inform management of slow-downs and the need to take corrective action.
  • Work as a team-utilize our systems and procedures for maximum efficiency.
  • Alert team members of online orders to insure coordination of all products. 
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest’s needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.

GENERAL JOB REQUIREMENTS

  • Must read, write, and communicate in English as it relates to the job and to the safety regulations.
  • Must be able to perform all job functions safely.
  • Must meet the company performance standards for the job.
  • Must participate in company orientation and training.
  • Must be able to follow instructions.
  • Must be able to work the scheduled / assigned times and required overtime for the position.
  • Must be able to use, or learn to use, the equipment and tools used to perform the job.

 SPECIFIC JOB SKILLS AND QUALIFICATIONS

  • High School Diploma / GED preferred.
  • Commercial Food preparation background / experience preferred.
  • Must be able to stand and walk for extended period of time.
  • Must know safety information regarding all materials used within the scope of the work.
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